Shipping policy
Last updated: 31 October 2026
Where we deliver
GLOBE Luxury Perfume delivers to serviceable pincodes across India through trusted courier partners. If a pincode cannot be served, we will contact you before dispatch.
Payment
All orders are Cash on Delivery. You pay the order total in cash to the delivery partner when your order arrives. Please keep the exact amount ready where possible.
Order confirmation
After you place an order you receive an order ID starting with GLB-. We may call or message you on your mobile number to confirm a Cash on Delivery order before it is dispatched. Orders that cannot be confirmed may be cancelled.
Dispatch and delivery time
Orders are usually dispatched within 1–2 working days of confirmation and delivered in 3–7 working days, depending on your location. Delivery times are estimates and may be longer during festivals, sales, extreme weather or other events outside our control.
Delivery charges
Delivery charges, and any free-delivery offer, are shown in your bag and at checkout before you place your order.
Tracking
Once your order ships, you can follow it on our Track Order page using your mobile number and order ID. Courier details are shared there and, if you gave an email, by email.
Failed or refused deliveries
Please make sure your address, pincode and mobile number are correct and that someone is available to receive the order. If a Cash on Delivery order is refused or cannot be delivered after the courier's attempts, it is returned to us and cancelled. We may decline Cash on Delivery for future orders after repeated refusals.
Cancellations
You can cancel your order at any time before it is dispatched by messaging us on WhatsApp or calling us with your order ID. Orders cannot be cancelled once they have been dispatched.
Damaged or incorrect items
If your order arrives damaged, leaking or incorrect, message us on WhatsApp within 48 hours of delivery with your order ID and an unboxing video, and we will arrange a replacement.